All Tiers Exclude:
- Graphic design, branding, or creative work
- Major content overhauls or new development
- Strictly for maintenance, updates, and protection
Important:
- Additional hours billed separately
- Abuse or requests outside the defined scope may result in extra charges or discontinuation
- All sales final. No refunds for completed service periods.
All sales are final.
Tier 1: Essential
$1,000/month
$1,000/month
- Up to 5 hours/week admin support (20 hours/month)
- Core/plugin updates, site monitoring, security checks
- Rapid troubleshooting and fixes
Tier 2: Pro
$2,500/month
$2,500/month
- Up to 15 hours/week admin support (60 hours/month)
- Everything in Essential, plus priority response
- Minor site tweaks and optimizations
Tier 3: Business
$5,000/month
$5,000/month
- Up to 30 hours/week admin support (120 hours/month)
- All Pro features
- Enhanced security, uptime reporting, and monthly consult
Tier 4: Enterprise
$10,000/month
$10,000/month
- Up to 60 hours/week admin support (240 hours/month)
- All Business features
- Custom reporting, dedicated account manager, and VIP support
